Stakeholder dialogue and materiality analysis

To develop and improve operations, Castellum has identified and analysed stakeholder expectations of our operations.

Castellum conducts continual dialogue, interviews and surveys with customers, suppliers, employees, Executive Management and the Board of Directors that shows which sustainability issues the stakeholders consider to be most important for Castellum. The stakeholders consulted are those regarded as having the greatest impact on the company or who are impacted the most by the company’s operations.

In addition to the stakeholder dialogue, Castellum conducts an ongoing dialogue concerning sustainability-related issues at board meetings, meetings with shareholders, and in everyday encounters with customers, employees and suppliers. Stakeholder dialogue is limited to areas where Castellum is considered to have significant impact or could be significantly impacted by.

Castellum’s most important issues from a stakeholder group perspective

Stakeholder group


Most important issues



  • Efficient use of resources
  • Environmental certification of buildings
  • Renewable energy1)

Board of Directors


  • Efficient use of resources
  • Attractive workplace
  • Environmental certification of buildings



  • Efficient use of resources1)
  • Renewable energy
  • Sustainable building materials and installations

Executive Management


  • Efficient use of resources
  • Diversity and equal opportunity
  • Attractive workplace



  • Efficient use of resources
  • Attractive workplace
  • Create attractive communities, e.g. offering apprenticeships1)

The table shows the most relevant issues that Castellum’s stakeholder groups presented in stakeholder dialogues conducted in 2016, with the latest update in 2020.


New most important issues from the 2020 stakeholder dialogue.

The survey was conducted using online questionnaires and qualitative interviews.

Castellum’s material sustainability topics and how they correlate with the GRI Standards

Castellum’s sustainability topics


GRI Standards area

Adapting the properties for climate change



Good business ethics and anti-corruption


Anti-corruption, financial performance, tax

Diversity and equal opportunity


Diversity and equal opportunity

Efficient use of resources


Energy, water, environmental compliance

Attractive workplace


Employment and working conditions, training, health and safety

Ensure sustainable supply chains


Evaluation of suppliers regarding societal and environmental impact

Sustainable financing


Financial performance

Healthy premises


Customer Health and Safety

Renewable energy



Environmental certification of buildings


Product responsibility

Sustainable building materials and installations


Collaborate with customers to achieve higher sustainability performance, (e.g. waste sorting, charging stations)


Contribute to attractive local communities (e.g. through apprenticeships)


Local communities

Offer smart, flexible workplaces


Biodiversity and ecosystem services



Environmental and climate risks


Occupational Health and Safety


Occupational Health and Safety

The table shows how Castellum’s sustainability topics correlate with the topics of the GRI Standards. A number of Castellum’s sustainability topics are considered important for the company’s sustainability efforts and therefore extend outside the GRI reporting system.

Materiality analysis

The result of the stakeholder dialogues that were conducted, in combination with the company’s materiality analysis, means that Castellum is focusing on the following topics. All areas are considered important for Castellum, but are evaluated on a matrix with a low-medium-high axis.

Castellum’s work with these areas is compiled in “Castellum’s Agenda for the Sustainable City”. The prioritised areas in the matrix below, which is based on the materiality analysis that was conducted, has resulted in the following four focus areas described briefly below.

Focus area The Planet

How Castellum will responsibly and efficiently reduce resource use and carbon emissions that cause global warming.

Focus area Future-Proofing

How Castellum will create a sustainable asset portfolio in a changing world.

Focus area Well-being

How Castellum will promote health, wellness and productivity.

Focus area Social Responsibility

How Castellum can create better communities, with increased employment and involvement.

Impact on the business community

Many of Castellum’s sustainability topics have an impact outside the company’s legal framework; for example, on our customers, suppliers, and in the communities in which the company operates. Castellum reports background descriptions for each essential sustainability topic and precisely where in the company’s value chain this topic has an impact. Refer to Castellum’s GRI index on pages 180–181 for references to information regarding sustainability governance.